The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Retreat
“The spa facilities were amazing! I indulged in a rejuvenating massage with a beautiful view that made the experience even more serene.” view full review
Lovely Views!
“The room had large windows that opened up to a amazing view—waking up to that every morning was a delight.” view full review
Delicious Cuisine!
“The dining options were very nice! I particularly loved the local dishes, which were bursting with flavor and presented beautifully.” view full review
Immaculate Facilities
“All common areas were spotless and well-maintained, creating a welcoming atmosphere throughout the hotel.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great view
Yummy dining
Bathroom odor
Language barriers
7.6/10
Very good
Rooms
7.4
Location
7.5
Service
7.6
Dining
8.1
Guest reviews
7.6/10
based on 10 reviews
8.0
8.0/10 based on 29 reviews
Mary
United Kingdom,
June
2024
6.6/10
The hotel had the same view, but the hardest bed this side of the Mississippi. The rooms were neat and clean compared with some of the other hotels in this city, well equipped however we had trouble getting the air conditioning to work even after asking for help.
Rooms
7.0
The rooms were clean and well-equipped, but the bed was extremely hard.
Service
7.0
The staff, while friendly, did not have fluency in English.
Location
6.0
The hotel is convenient for the Wanda Shopping Plaza with underground access from the hotel, but the area was a bit messy.
Dining
7.0
The dining experience was until 10:30 and had a lot of variety but looked sad.
Facilities
6.0
There is a pool table and a bar in the hotel, but no one works at the bar.
Jack
United Kingdom,
March
2024
8.2/10
The hotel offers very comfortable and warm rooms with a great view, but there was a slight issue with a bathroom odor. The service created a first-class environment, although some language barriers were noted. The location is convenient for the Wanda Shopping Plaza, although it appeared a bit messy. The dining experience provided yummy and varied options, especially at the buffet. The facilities were well-maintained and satisfying.
Rooms
8.0
The rooms were very comfortable and warm, with a great view, although there was a bathroom odor issue.
Service
8.0
The service created a first-class environment, but some language barriers were noticed.
Location
7.0
The hotel's location is convenient for the Wanda Shopping Plaza, offering underground access, but it seemed a bit messy.
Dining
9.0
The dining experience was enjoyable with yummy and varied options, especially at the buffet.
Facilities
9.0
The facilities were well-maintained and satisfying.
Great view
Bathroom odor
Bill
United States,
February
2024
8.2/10
The hotel was clean and met our needs for the 1-night stay. It was very comfortable and warm. However, the room had only an out-of-the-corner window, which was a slight downside.
Rooms
8.0
The room was clean, comfortable, and met our needs for the short stay. It was quite cozy and warm compared to other hotels in the city.
Service
9.0
The service was up to par with the Merdien Chain. Everything was smoothly processed, and the staff created a first-class environment, including room service, car hire, dry cleaning, laundry, and tours/ticket assistance.
Location
7.0
The hotel's location was a very nice addition, especially with convenient access to the Wanda Shopping Plaza through underground access. It was right next to a large shopping mall, but the area around the bathroom into the bedroom was a bit messy.
Dining
9.0
The dining experience at the SPG club lounge with better quality was yummy and offered a lot of variety. The wood-fired pizzas were a highlight, and it was included with the room, making it a good value for money.
Facilities
8.0
The facilities were great; however, the view was only out of the corner window. Nevertheless, for the price paid, the amenities were modern and convenient for a short stay.
Alexander
United States,
November
2023
7.4/10
The hotel offers a decent stay with well-equipped rooms, although the air conditioning issue was a drawback. The service was friendly and helpful, and the location was convenient for accessing Wanda Shopping Plaza. The dining experience was satisfactory but could be improved. Overall, a good value for a short stay.
Rooms
7.0
The rooms were clean and met our needs for the 1 night stay. However, we had trouble getting the air conditioning to work.
Service
8.0
The staff was friendly and helpful throughout our stay. The service was smoothly processed.
Location
8.0
The hotel's location is very good, with underground access to Wanda Shopping Plaza. A convenient option for exploring the city.
Dining
7.0
The dining options were satisfactory with a variety available. The quality could be improved for a better experience.
Facilities
7.0
The facilities offered were decent, although improvements in dining quality could enhance the overall experience.
convenient location
air conditioning issue
Kate
United States,
November
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were very comfortable and warm, making my experience cozy. The service was excellent and attentive, creating a first-class environment for guests. The location, right next to a large shopping mall, was very convenient for exploring the city. The dining experience was delicious, with a wide variety of options to choose from. Overall, a great value for the money.
Rooms
8.0
The rooms were very comfortable and warm, exceeding my expectations for a pleasant stay.
Service
9.0
The service was excellent and attentive, ensuring a smoothly processed experience during my stay.
Location
9.0
The hotel's location right next to a large shopping mall was very convenient for my shopping needs and exploring the area.
Dining
8.0
The dining experience was yummy with a lot of variety, making every meal a delightful experience.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Convenient location
Slightly disappointing rooms
James
United States,
October
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms had a great view and were very comfortable and warm, but the bathroom had a lingering smell of rancid fish. The location was convenient for the Wanda Shopping Plaza, but it was a bit messy. The dining experience was enjoyable with yummy and varied options, while the service lacked fluency in English.
Rooms
8.0
The rooms were very comfortable and warm, compared with some of the other hotels in this city.
Service
6.0
The service lacked fluency in English.
Location
7.0
The location was convenient for the Wanda Shopping Plaza, but a bit messy.
Dining
9.0
The dining experience was enjoyable with yummy and varied options.
Facilities
7.0
Great location
Messy location
Pat
United Kingdom,
October
2023
7.2/10
The hotel offered a barely noticeable lake view from the corner window but had a great view. However, the bathroom had a strong smell resembling rancid fish, which was a bit disappointing. The service definitely needs more training, especially in English fluency, to create a first-class environment. The location is convenient for the Wanda Shopping Plaza with underground access but was messy. The dining experience was yummy with a lot of variety, and the facilities were satisfying.
Rooms
7.0
The room had a great view, albeit barely visible from the corner window. The bathroom's rancid fish smell was unpleasant.
Service
6.0
The service requires better training, particularly in English fluency, to enhance the overall experience.
Location
7.0
The hotel's location is convenient for the Wanda Shopping Plaza with underground access, although it was a bit messy.
Dining
8.0
The dining experience offered yummy dishes with a lot of variety.
Facilities
8.0
The facilities provided were satisfying for a comfortable stay.
Derek
United Kingdom,
September
2023
8.0/10
The hotel rooms were well equipped but had issues with the air conditioning. The cleanliness met our needs for the 1 night stay. The staff was friendly and helpful creating a first-class environment. The location was convenient for the Wanda Shopping Plaza with underground access from the hotel.
Rooms
7.0
The rooms were clean and met our needs for the 1 night stay, but we had trouble getting the air conditioning to work, even after asking for help.
Service
9.0
The staff was friendly and helpful, creating a first-class environment.
Location
8.0
The location is very good, convenient for the Wanda Shopping Plaza with underground access from the hotel.
Dining
8.0
The dining was yummy with a lot of variety available.
Facilities
8.0
The hotel provided various services such as room service, car hire, dry cleaning, laundry, and tours/ticket assistance.
John
United States,
June
2023
7.2/10
My stay at the hotel was a pleasant experience overall. The rooms were comfortable and warm, although we had some trouble with the air conditioning. The service was friendly, but I felt it could use some more training. The location was convenient, especially with underground access to the Wanda Shopping Plaza. The dining options were tasty with a good variety, but the facilities could use some improvement.
Rooms
7.0
The rooms were well-equipped and comfortable, but we had difficulty with the air conditioning.
Service
7.0
The service was friendly, but I believe more training is needed.
Location
8.0
The location is very good, especially with underground access to the Wanda Shopping Plaza.
Dining
8.0
The dining experience was enjoyable with a variety of tasty dishes.
Facilities
6.0
The facilities were satisfactory, but could be improved.
Jason
United Kingdom,
June
2023
7.6/10
The hotel had well-equipped rooms, but we struggled with the air conditioning not working despite seeking assistance. The bed was uncomfortably hard. On the plus side, the room was cozy and warm compared to other hotels in the area.
Rooms
7.0
The room was comfortable and warm, but the bed was extremely firm.
Service
7.0
The staff was friendly and helpful, although not quite at the level of the Meridien Chain. They offered various services like room service and car hire.
Location
8.0
The hotel's location is very good, with convenient access to the Wanda Shopping Plaza through underground connections.
Dining
8.0
The dining options were delicious, with a good variety. However, the visual presentation was lacking.
Facilities
8.0
The hotel facilities were practical and enjoyable for our stay.
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